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Shipping Information

Holiday Closures.

Noa Brands Direct will be closed for select times during the holidays, to allow our employees to spend important, quality time with their families. During these dates, no purchased items will shipped out. All items purchased during these windows will be shipped the first day after the closure, which is listed below.

Thanksgiving Closure: November 22 - November 24. (Items purchased during this window will ship out November 27).

Christmas/New Years Closure: December 15 - January 1. (Items purchased during this window will ship out January 2).

Why do the shipping costs vary to ship to my residence versus my business?

It is usually more cost effective to ship your orders to a commercial/business address versus a residential address, which is why the rates charged will vary.

How are the shipping rates computed?

With FedEx, shipping costs are determined by the dimensional weight. We have worked with FedEx to provide the best possible shipping at the lowest prices.

    Can I delay or set my purchase delivery date?

    Delayed ship dates are not available. All orders are shipped the next business day after purchase, excluding holidays.

    If I order on Friday morning, when will my order ship?

    All orders placed before 23:59 Mountain Time, Sunday-Thursday, are shipped the following business day. As a result all orders placed on Friday, Saturday and Sunday will be processed on the following business day. Bank holidays are excluded from "business days."

    If I order multiple items, will the items be consolidated?

    To ensure your product arrives undamaged, we are required to ship each item individually. As a result, we cannot consolidate the quantity of boxes.

    I need these mannequins quickly, when can I expect these to arrive to me?

    All of our mannequins ship out from El Paso, TX and can take between 2-5 business days to deliver, depending on what method is used and where they are shipping to. Please take into account distance and time concerns when selecting a shipping method.

     

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